AI Medical Receptionist for Clinics, Surgeons, and Private Practices
Your practice isn't generic.
Your AI receptionist shouldn't be either.
Hear it answer a call · 1:22
Built around your EHR.
Don't see your system? We'll build the connection.
Built around your providers.
Schedules, locations, rules.
Built around your workflows.
New patients. Refills. Referrals.
Keep your number.
Just forward your calls.
Why clinics switch
Less scrolling, faster decisions. Here’s the snapshot.
Your next receptionist answers calls, books visits, and sends summaries instantly. No more missed callers or voicemail pileups.
Instant coverage
Spin up an AI receptionist that greets, routes, and books within days—not months.
Patient-ready 24/7
After-hours, weekend, and overflow calls answered with summaries sent to your inbox.
HIPAA monitored
Compliance badge and monitored workflows keep PHI protected end to end.
What happens on every call
Under the hood, MedReception.ai runs the same reliable playbook for every caller — whether they're new patients, referrals, or postop follow-ups.
Patient Calls Your Main Number
You keep your existing clinic number. Incoming calls are routed through MedReception.ai's secure, HIPAA-grade telephony layer.
AI Answers in Under a Second
Our AI greets patients in your clinic's tone of voice, detects intent, and handles common requests without putting callers on hold.
Smart Routing & Scheduling
Calls are routed by provider, location, language, and insurance rules—with STAT consults flagged via Annie. Routine scheduling happens automatically in your tools.
Summaries & Follow-Up
Every interaction is summarized. Voicemails are transcribed and prioritized so staff walk in to a clean, organized queue.
See the financial case for AI reception
Breakdowns on hiring, missed-call leakage, after-hours coverage, and the ROI of an AI medical receptionist -- in one place.
Growing rapidly across medical practices
A physician-built AI receptionist, trusted by a fast-growing base of medical practices
MedReception AI is a physician-built AI medical receptionist for solo physicians, single-group medical practices operating from one or multiple locations, and larger multi-practice healthcare organizations. It grew its active client base ninefold during the first half of 2026, driven primarily by adoption among solo physicians and single-group medical practices. Unlike generic, one-size-fits-all answering bots, every system is configured, tested, and refined around each practice's own scheduling rules, call routing, escalation protocols, intake requirements, providers, locations, and existing technology.
Ninefold growth
Active client base, first half of 2026
Nearly 9 in 10
Solo or single-group medical practices
Built around your practice
Customized, not one-size-fits-all
Trust + action
Book your demo
See how Katie + Annie handle intake, scheduling, and after-hours safely. Review HIPAA and PIPEDA posture before you launch.
Our packages & pricing
Katie AI usage plus Workflow AIs
Katie AI answers and routes every call. Workflow AIs automate voicemail, intake, scheduling, and after-hours coverage. Most clinics use both.
Choose a plan based on your expected call minutes. You can add Workflow AIs anytime.
We build it for you
Managed plans. We build, integrate, monitor and optimise it — including EMR scheduling.
You build it
MedReception Studio. The same platform, with the controls handed to you. See Studio ↓
Fully managed by MedReception AI
Best for clinics with ≤ 2 providers
- Setup, configuration and ongoing optimization by MedReception — included
- 500 minutes of AI call
- Daytime service
- Multilingual AI answering
- $1.25 per additional AI minute
- Annie AI ($99/month add-on) - After-hours, weekend, and holiday call handling
- Victoria AI ($99/month add-on) - AI Voicemail with transcription, summaries & actionable next steps via HIPAA compliant portal
- Setup, configuration and ongoing optimization by MedReception — included
- 1,000 total minutes of AI call
- Daytime service
- Discounted $0.99 rate per additional AI minute
- Annie AI included (after-hours coverage)
- Victoria AI included (voicemail + summaries)
- Rescheduling and referral follow-up automation included
- Setup, configuration and ongoing optimization by MedReception — included
- 2,000 total minutes of AI call
- After-hours services
- Discounted $0.95 rate per additional AI minute
- Annie AI included (after-hours coverage)
- Victoria AI included (voicemail + summaries)
- Patient intake and pre-visit chart preparation included
Compare managed plans
Essential, Professional and Elite — all built and maintained by us.
Also available: referrals & rescheduling, patient intake, chart prep — $99/mo each, or included on higher plans.
Based on ~4.33 weeks/month and an average handled call length of 70 seconds.
For staffing comparison, we assume 1 FTE for every 500 calls/week at $4,000 per month.
Build it yourself
MedReception Studio
The same voice and workflow platform behind every plan above, with the controls handed to you. Start from our medical templates, then set the voice, the workflows, the messages and the transfers yourself.
$299/month
No setup fee · Cancel any time
Managed plans vs Studio
The difference is who does the work, not how much product you get.
| Managed plans | Studio | |
|---|---|---|
| Setup | We build it | You build it |
| Ongoing optimisation | We monitor and tune it | You manage it |
| Support | Managed support from our team | Self-service |
| EMR scheduling | Included and managed | Not available |
| Complex workflows | Included based on plan | You configure them |
| Starting price | $495/mo | $299/mo |
Choose your lens
Fix the exact phone problem in two clicks
Pick the pathway that matches your next meeting—operational playbooks, call-type field guides, phone problems, or exec-ready decision content.
HIPAA-safe reminder and confirmation workflows, voice + SMS operations, and roadmap pages for AI text booking.
Open SMS silo ->Transform every patient touchpoint—from wait times to digital intake, communication, first contact, and care continuity.
Explore patient experience ->See live EMR integrations (ECW, Athena, others), roadmap systems, and workflow guides that show how call data lands in your EMR.
Browse EMR integrations ->Surgical, hybrid cash/insurance, multi-location, or community clinics—see how phones run today and how MedReception adapts.
Browse practice types ->Escalation rules, scripts, and logging guidance for the calls that derail staff the most.
View call-type field guide ->Pinpoint missed calls, overflow, or front-desk overload and route straight to the right fix.
Explore phone problems ->Model how missed calls, unworked voicemails, and bad routing turn into six-figure losses—and see the AI fix.
Browse lost revenue hub ->Hand execs the cost math, comparison grids, and next-step playbooks they keep asking for.
See all decision guides ->GET STARTED
Ready to transform your practice with AI?
Get started with our AI Medical Receptionists today and experience the future of patient care and engagement.
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The “Why MedReception” library
Why phone trees fail, why voicemail becomes backlog, and why reliability matters more than feature lists. If you're evaluating MedReception, start here.