AI Medical Receptionist for Clinics, Surgeons, and Private Practices
KATIE SEAMLESS INTEGRATES WITH
Why clinics switch
Less scrolling, faster decisions. Here’s the snapshot.
Your next receptionist answers calls, books visits, and sends summaries instantly. No more missed callers or voicemail pileups.
Instant coverage
Spin up an AI receptionist that greets, routes, and books within days—not months.
Patient-ready 24/7
After-hours, weekend, and overflow calls answered with summaries sent to your inbox.
HIPAA monitored
Compliance badge and monitored workflows keep PHI protected end to end.
What happens on every call
Under the hood, MedReception.ai runs the same reliable playbook for every caller — whether they're new patients, referrals, or postop follow-ups.
Patient Calls Your Main Number
You keep your existing clinic number. Incoming calls are routed through MedReception.ai's secure, HIPAA-grade telephony layer.
AI Answers in Under a Second
Our AI greets patients in your clinic's tone of voice, detects intent, and handles common requests without putting callers on hold.
Smart Routing & Scheduling
Calls are routed by provider, location, language, and insurance rules—with STAT consults flagged via Annie. Routine scheduling happens automatically in your tools.
Summaries & Follow-Up
Every interaction is summarized. Voicemails are transcribed and prioritized so staff walk in to a clean, organized queue.
See the financial case for AI reception
Breakdowns on hiring, missed-call leakage, after-hours coverage, and AI reception ROI — in one place.
Our packages & pricing
Katie AI usage plus Workflow AIs
Katie AI answers and routes every call. Workflow AIs automate voicemail, intake, scheduling, and after-hours coverage. Most clinics use both.
Choose a plan based on your expected call minutes. You can add Workflow AIs anytime.
Best for clinics with ≤ 2 providers
- Free Katie AI Setup ($4,999 Value Included at No Cost)
- 500 minutes of AI call
- Daytime service
- $1.25 per additional AI minute
- Victoria AI ($99/month add-on) - AI Voicemail with transcription, summaries & actionable next steps via HIPAA compliant portal
- Free Annie & Sallie AI Setup ($9,998 Value Included at No Cost)
- 1,000 total minutes of AI call
- Daytime service
- Discounted $0.99 rate per additional AI minute
- Multilingual AI answering
- Annie + Sallie AI automations included (after-hours coverage + referral follow-ups)
- Free Annie, Sallie, Bailey & Charlie AI Setup ($19,996 Value Included at No Cost)
- 2,000 total minutes of AI call
- After-hours services
- Discounted $0.95 rate per additional AI minute
- Charlie AI powers PreScribe AI chart prep for your clinicians
- Bailey AI intake + Charlie AI chart prep workflows included
Packages and pricing
Essential · Professional · Elite
For clinics comparing the previous bundles, here’s the quick view.
| What you get | EssentialSmall teams (≤ 2 providers) | ProfessionalMost clinics start here | EliteHigh volume |
|---|---|---|---|
| Included AI minutes | 500 | 1000 | 2000 |
| Overage per minute | $1.25 | $0.99 | $0.95 |
| Daytime AI receptionist | |||
| After-hours coverage | |||
| Multilingual AI answering | |||
| Katie AI — Call routing, scheduling, demographic updates | |||
| Victoria AI (Voicemail + summaries) | Add-on ($99/mo) | Add-on ($99/mo) | Add-on ($99/mo) |
| Annie AI (After-hours, weekend, holiday) | Add-on ($99/mo) | Add-on ($99/mo) | Add-on ($99/mo) |
| Sallie AI (Referrals + rescheduling) | Add-on ($99/mo) | Add-on ($99/mo) | Add-on ($99/mo) |
| Bailey AI (Intake, questionnaires) | Add-on ($99/mo) | Add-on ($99/mo) | Add-on ($99/mo) |
| Charlie AI (PreScribe AI chart prep) | Add-on ($99/mo) | Add-on ($99/mo) | Add-on ($99/mo) |
| Workflow Pro Bundle (All 5 AIs — Save 20%) | +$399/mo | +$399/mo | +$399/mo |
Based on ~4.33 weeks/month and an average handled call length of 70 seconds.
For staffing comparison, we assume 1 FTE for every 500 calls/week at $4,000 per month.
Choose your lens
Fix the exact phone problem in two clicks
Pick the pathway that matches your next meeting—operational playbooks, call-type field guides, phone problems, or exec-ready decision content.
Surgical, hybrid cash/insurance, multi-location, or community clinics—see how phones run today and how MedReception adapts.
Browse practice types →Escalation rules, scripts, and logging guidance for the calls that derail staff the most.
View call-type field guide →Pinpoint missed calls, overflow, or front-desk overload and route straight to the right fix.
Explore phone problems →Hand execs the cost math, comparison grids, and next-step playbooks they keep asking for.
See all decision guides →GET STARTED
Ready to transform your practice with AI?
Get started with our AI Medical Receptionists today and experience the future of patient care and engagement.
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